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please help

ANCA R SAMBOAN Jan 31, 2017 02:28PM CST

i want to buy Sam Villa Professional Volume & Texturizing Iron but i'm from italy and looks like i can't find a way to make this purchase

somebody knows how i should do?

grazie

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Lya Navarra Jan 31, 2017 02:38PM CST Sam Villa Customer Advocate

Hello Anca and thank you for your message.

We ship all over the world!

You will need to create an account on our website at this link to view pricing and to place orders if you have not done so already:
https://www.samvilla.com/pro/customer/account/create/

Please see review the following important information for all international orders:

ALL PRICING IS IN US DOLLARS

1. Sam Villa pricing DOES NOT INCLUDE Shipping Fees

2. Customs Fees are the responsibility of the recipient

3. Custom Fees vary by country

4. The Carrier will contact you once your shipment arrives in your country. At that time you will be contacted to pay applicable Customs Fees

5. We do not enter orders from our website or ship orders on weekends or US national Holidays

6. All orders are subject to 24-48 business hours prior to shipping

7. We do not ship Dryers outside of North America as they are not equipped with dual voltage

8. All Irons are equipped with dual voltage 120/220V and can be used outside of North America, all over the world with and Adapter NOT a Converter.

9. Our shipping options are United States Postal Service and FedEx International Express – shipping options and pricing are stated at checkout

OUT OF STOCK/BACKORDER ITEMS:
Due to high International shipping costs. taxes and duty fees, we cannot ship any order that includes backordered items. We will hold the order until ALL items are in stock and available to ship. Please contact us if you wish to cancel or change these items via email:
info@samvilla.com and PLEASE INCLUDE YOUR ORDER NUMBER

If an international shipment is refused and/or returned, the customer will be responsible for all taxes, duties, custom fees, brokerage fees and/or shipping charges incurred from the return.

PLEASE NOTE:
•We require the Billing Address for your credit card to be the SAME as your Shipping Address for International orders.

Thanks for your support and let us know if we can assist you further.

Best regards,

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