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sharpening

melissa Jackopsic Nov 26, 2016 07:15PM CST

How do I get my shears sharpened? If I'm sending them in, what is the turn around time?

3 Community Answers

Best Answer
Lya Navarra Jan 19, 2017 09:59AM CST

Hello Melissa,

Thanks for reaching out to us about servicing your Sam Villa shears. We are partnered with Precision Edge (PE) for all of our Sam Villa Shear servicing.

You will need to call PE prior to shipping, the number is on the label 800-729-3343.
*THIS IS VERY IMPORTANT

They will send you a shipping label.

Precision Edge will ask you some questions about your shear to make some notes on what to expect when they receive them. They will also activate the insurance on your shipping label and will discuss payment for shear service.

Sharpening Service Fees are as follows:

FIRST YEAR
$20.00 – receipt required
If the attached shipping label is utilized or if you utilize the shipping label that came with your shear – $10.00
TOTAL – $30.00

AFTER 1 YEAR
$40.00
If the attached shipping label is utilized or if you utilize the shipping label that came with your shear – $10.00
TOTAL – $50.00

​*If you send more than 1 shear, shipping may be slightly higher, please discuss during your call*

If you choose to send the shear(s) on your own, be sure to obtain insurance and tracking in case of loss or damage during shipping and keep the tracking in a safe place.

Please note we highly recommend to send your shear(s) by utilizing the shipping label.

IMPORTANT NOTE: All Sam Villa shears come with a lifetime warranty against manufactured defects only if serviced by Precision Edge. Having another company service your shear voids the warranty. This warranty does not include service or sharpening

Let us know if we can assist you further, melissa and thanks very much for your support!

Best regards,

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Up -1 rated Down
Lorraine Williams Jan 19, 2017 09:54AM CST
Where do I send my Sam Villa shears to be sharpened? I purchased the quite some time ago at one of his classes and wonder if the info. that came with the shears is still the same. What is the turn around time?
Up 0 rated Down
Lorraine Williams Jan 19, 2017 09:55AM CST
Where do I send my Sam Villa shears to be sharpened? I purchased the quite some time ago at one of his classes and wonder if the info. that came with the shears is still the same. What is the turn around time?
Up 0 rated Down
Lya Navarra Best Answer Jan 19, 2017 09:59AM CST Sam Villa Customer Advocate

Hello Melissa,

Thanks for reaching out to us about servicing your Sam Villa shears. We are partnered with Precision Edge (PE) for all of our Sam Villa Shear servicing.

You will need to call PE prior to shipping, the number is on the label 800-729-3343.
*THIS IS VERY IMPORTANT

They will send you a shipping label.

Precision Edge will ask you some questions about your shear to make some notes on what to expect when they receive them. They will also activate the insurance on your shipping label and will discuss payment for shear service.

Sharpening Service Fees are as follows:

FIRST YEAR
$20.00 – receipt required
If the attached shipping label is utilized or if you utilize the shipping label that came with your shear – $10.00
TOTAL – $30.00

AFTER 1 YEAR
$40.00
If the attached shipping label is utilized or if you utilize the shipping label that came with your shear – $10.00
TOTAL – $50.00

​*If you send more than 1 shear, shipping may be slightly higher, please discuss during your call*

If you choose to send the shear(s) on your own, be sure to obtain insurance and tracking in case of loss or damage during shipping and keep the tracking in a safe place.

Please note we highly recommend to send your shear(s) by utilizing the shipping label.

IMPORTANT NOTE: All Sam Villa shears come with a lifetime warranty against manufactured defects only if serviced by Precision Edge. Having another company service your shear voids the warranty. This warranty does not include service or sharpening

Let us know if we can assist you further, melissa and thanks very much for your support!

Best regards,

This question has received the maximum number of answers.

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