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What is the warranty for Sam Villa Shears?

Last Updated: Jul 25, 2016 02:35PM CDT
Lifetime Warranty 
  1. Sam Villa warrants this shear to be free from defects in material or workmanship for the LIFE OF THE SHEAR, excluding damage and normal wear.
 
  1. Sam Villa will replace any parts including washers, pivot screws, knobs and finger rings for the LIFE OF THE SHEAR, should they fail under normal use. Parts will automatically be replaced at the time of service, if needed. It is not necessary to send shears for replacement parts only

We are partnered with Precision Edge for all of our Sam Villa Shear servicing. 

Please note that all Sam Villa shears lifetime warranty against manufactured defects is only valid if Sam Villa shears are serviced by Precision Edge. Having another company service your Sam Villa shear voids the warranty. 

For replacement parts and Precision Edge contact information, please contact Sam Villa Customer Advocacy at:
888-812-1115 x3 or email info@samvilla.com
 
 
PLEASE SAVE YOUR PURCHASE RECEIPT. IT SERVES AT YOUR WARRANTY/PROOF OF PURCHASE.


Warranty Exclusions:
The Foregoing is in lieu of all other warranties, including the implied warranty of fitness, and shall not extend to shears that have been abused beyond the demands of ordinary use or that have been serviced by another company. Sam Villa shall not be liable for consequential damages or damages by reason of use of this shear for other than its intended purpose. Sam Villa damages shall be limited to the purchase price of the shears.

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  • CONTACT

    GENERAL SUPPORT & CUSTOMER SERVICE

    Email Us: info@samvilla.com

    Call Us: 888-812-1115
    • Online Orders & Website Questions - Press Option 1
    • Support for Sam Villa Shear Owners - Press Option 2
    • All Other Questions - Press Option 3

    SUPPORT FOR SAM VILLA SIGNATURE SERIES SHEAR OWNERS

    NORTH AMERICA:
    Precision Edge
    130 East 4th Street
    Pittsburg, CA 94565
    1-800-729-3343

    CANADA:
    Platinum Mobile Sharpening
    175 Panorama Hills Close
    Calgary, AB T3K 5J4 Canada
    403-978-3013

    EUROPE:
    Sensei UK
    Roo Beauty LTD
    kevin@roobeauty.com
    Plymouth, UK
    44 01752 263420

    DENMARK:
    Design Professionel
    Sintrupvej 25 B
    Brabrand 8220 Denmark
    458-624-9055

    MEDIA CONTACTS

    Glow Communications
    Suzanne Quinn:
    207-781-2598
    Email: squinn.glow@me.com

info@samvilla.com
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