Support Center

What is Sam Villa's Exchange Policy?

Last Updated: Jul 28, 2015 01:48PM CDT
For the first 30 days of your purchase you may return damaged or faulty merchandise for an exchange of the same product. Shipping charges and exchange fees might apply. An RMA (Return Material Authorization) number is required to return an item, simply contact customer service to request a Return Merchandise Form at 1-888-812-1115 or email info@samvilla.com. All returns must meet our guidelines.

Please allow up to 5 business days after we receive your item(s) for exchange before a replacement it sent out. An email confirmation will be sent to you once the exchange is completed.

Important Note for international customers: Please mark the item as "VENDOR RETURN" to avoid duties and customs.


 

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    NORTH AMERICA:
    Precision Edge
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    Platinum Mobile Sharpening
    175 Panorama Hills Close
    Calgary, AB T3K 5J4 Canada
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    Sensei UK
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    kevin@roobeauty.com
    Plymouth, UK
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    Sintrupvej 25 B
    Brabrand 8220 Denmark
    458-624-9055

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info@samvilla.com
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