Support Center

How do I Return an Item?

Last Updated: Aug 27, 2018 11:54AM CDT
At Sam Villa®, we strive to make our customers' return process hassle free. As all returns must meet our guidelines, please review our full Return Policy carefully.

• An RA (Return Authorization) number is needed to return an item. Please call our customer service department (1-888-812-1115) to
or email info@samvilla.com request a Return Authorization Form and include it in the return along with a copy of the original invoice.

• Returns must be made within the time limit specified in our Return Policy.
• Returned products must be in new condition and have all original manufacturers packaging, materials and accessories.
• Securely package the product you wish to return within another box, do not write or place shipping labels or stickers on the manufacturer's packaging.


 

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    GENERAL SUPPORT & CUSTOMER SERVICE

    Email Us: info@samvilla.com

    Call Us: 888-812-1115
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    SUPPORT FOR SAM VILLA SIGNATURE SERIES SHEAR OWNERS

    NORTH AMERICA:
    Precision Edge
    130 East 4th Street
    Pittsburg, CA 94565
    1-800-729-3343

    CANADA:
    Platinum Mobile Sharpening
    175 Panorama Hills Close
    Calgary, AB T3K 5J4 Canada
    403-978-6013

    EUROPE:
    Sensei UK
    Roo Beauty LTD
    kevin@roobeauty.com
    Plymouth, UK
    44 01752 263420

    NEW ZEALAND:
    Edge Revival Sharpening Service
    matt@edgerevival.co.nz
    76 Northland Road Northland Wellington New Zealand 6012
    0274 525 220

    DENMARK:
    Design Professionel
    Sintrupvej 25 B
    Brabrand 8220 Denmark
    458-624-9055

    MEDIA CONTACTS

    Glow Communications
    Suzanne Quinn:
    207-781-2598
    Email: squinn.glow@me.com

info@samvilla.com
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