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What is Sam Villa's Return Policy?

Last Updated: Jun 13, 2017 08:37AM CDT
For the first 7 days of your purchase you may return the merchandise for a full money back refund; 8 to 30 days from the date of purchase for a refund less a $25.00 restocking fee, excluding any shipping charges. Returns are not accepted after 30 days.

An RA (Return Authorization) number is required to return an item, simply contact Customer Advocacy  to request a Return Merchandise Form.

Items that qualify for free shipping that are being returned will have our standard shipping charges deducted from the refund or credit. The return shipping cost (the cost to send an item back to us) is not refundable.

Please allow up to 8 business days after we receive the package for your return/exchange/refund to be processed. An email confirmation will be sent to you once the return is processed.

Important Note for International Customers:
Please
contact Customer Advocacy  for important information for returns back to the US.
 

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    SUPPORT FOR SAM VILLA SIGNATURE SERIES SHEAR OWNERS

    NORTH AMERICA:
    Precision Edge
    130 East 4th Street
    Pittsburg, CA 94565
    1-800-729-3343

    CANADA:
    Platinum Mobile Sharpening
    175 Panorama Hills Close
    Calgary, AB T3K 5J4 Canada
    403-978-3013

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    Sensei UK
    Roo Beauty LTD
    kevin@roobeauty.com
    Plymouth, UK
    44 01752 263420

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    Design Professionel
    Sintrupvej 25 B
    Brabrand 8220 Denmark
    458-624-9055

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    Glow Communications
    Suzanne Quinn:
    207-781-2598
    Email: squinn.glow@me.com

info@samvilla.com
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