Support Center

Do I need to be home to receive my package?

Last Updated: Aug 27, 2018 11:59AM CDT
  • We primarily ship via Fed Ex Ground and United States Postal Service - a signature is not required for shipments upon receipt, packages are left at the front door of a home residence.
  • Packages cannot be rerouted or picked up from FedEx.
  • If you reside in an apartment building and your building has a management office, carriers will sometimes take your package to the management office. If you do not feel secure about packages delivered to your front door, please provide an alternate address such as a business address.
  • We recommend that you ship your products to a business address (ie. your salon or office) where someone is available to accept the package during regular business hours. If you require additional help to receive your package, please contact us:
info@samvilla.com
888-812-1115 Ext 3
Monday - Friday
8am-5pm Central Standard Time

 

Contact Us

  • Email Us
  • CONTACT

    GENERAL SUPPORT & CUSTOMER SERVICE

    Email Us: info@samvilla.com

    Call Us: 888-812-1115
    • Online Orders & Website Questions - Press Option 1
    • Support for Sam Villa Shear Owners - Press Option 2
    • All Other Questions - Press Option 3

    SUPPORT FOR SAM VILLA SIGNATURE SERIES SHEAR OWNERS

    NORTH AMERICA:
    Precision Edge
    130 East 4th Street
    Pittsburg, CA 94565
    1-800-729-3343

    CANADA:
    Platinum Mobile Sharpening
    175 Panorama Hills Close
    Calgary, AB T3K 5J4 Canada
    403-978-6013

    EUROPE:
    Sensei UK
    Roo Beauty LTD
    kevin@roobeauty.com
    Plymouth, UK
    44 01752 263420

    NEW ZEALAND:
    Edge Revival Sharpening Service
    matt@edgerevival.co.nz
    76 Northland Road Northland Wellington New Zealand 6012
    0274 525 220

    DENMARK:
    Design Professionel
    Sintrupvej 25 B
    Brabrand 8220 Denmark
    458-624-9055

    MEDIA CONTACTS

    Glow Communications
    Suzanne Quinn:
    207-781-2598
    Email: squinn.glow@me.com

info@samvilla.com
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