- We primarily ship via Fed Ex Ground and United States Postal Service - a signature is not required for shipments upon receipt, packages are left at the front door of a home residence.
- Packages cannot be rerouted or picked up from FedEx.
- If you reside in an apartment building and your building has a management office, carriers will sometimes take your package to the management office. If you do not feel secure about packages delivered to your front door, please provide an alternate address such as a business address.
- We recommend that you ship your products to a business address (ie. your salon or office) where someone is available to accept the package during regular business hours. If you require additional help to receive your package, please contact us:
888-812-1115 Ext 3
Monday - Friday
8am-5pm Central Standard Time