Support Center

What should I do if I drop my Sam Villa shears?

Last Updated: Jul 09, 2015 07:40AM CDT
If the blades are closed when dropped, chances are they are OK

If the blades are open when dropped: DO NOT CLOSE THEM when you pick them up

Set them down on a towel on a secure surface

Place your thumb on top of one blade and index finger on the bottom of the other blade

Apply gentle pressure to lift the blades away from each other as you slowly close the blades

Keep your thumb on top of one blade and your index finger on the bottom of the other blade and apply gentle pressure to lift the blades away from each other as you slowly open the blades back up

This should take care of any nic that may have resulted from dropping them

If the nic is still present after trying this a couple of times, chances are you will need to send them in to be serviced


NOTE: There are no rules or license for governing sharpening services, therefore, many are poorly trained and incapable of properly servicing your shear. Using the Sam Villa recommended service center, Precision Edge, is the only way to protect yourself and to keep your lifetime shear warranty. Having another sharpening service sharpen your shears will void your warranty.
 

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    SUPPORT FOR SAM VILLA SIGNATURE SERIES SHEAR OWNERS

    NORTH AMERICA:
    Precision Edge
    130 East 4th Street
    Pittsburg, CA 94565
    1-800-729-3343

    CANADA:
    Platinum Mobile Sharpening
    175 Panorama Hills Close
    Calgary, AB T3K 5J4 Canada
    403-978-6013

    EUROPE:
    Sensei UK
    Roo Beauty LTD
    kevin@roobeauty.com
    Plymouth, UK
    44 01752 263420

    NEW ZEALAND:
    Edge Revival Sharpening Service
    matt@edgerevival.co.nz
    76 Northland Road Northland Wellington New Zealand 6012
    0274 525 220

    DENMARK:
    Design Professionel
    Sintrupvej 25 B
    Brabrand 8220 Denmark
    458-624-9055

    MEDIA CONTACTS

    Glow Communications
    Suzanne Quinn:
    207-781-2598
    Email: squinn.glow@me.com

info@samvilla.com
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