Support Center

What is the return policy for the Sam Villa Shears?

Last Updated: Mar 15, 2018 03:59PM CDT
We offer a '15 Day Trial' period to try any Sam Villa Shear. If you don't love it...return it!

IMPORTANT NOTE ON 15 DAY SHEAR TRIAL PERIOD: 
• 
For continental U.S. customers, a $40 return fee will be deducted from your refund should you decide to return your shear. Fee includes your return shipping. 
• For Hawaii, Alaska, and International customers: A $40 return fee plus shipping costs will be deducted from your refund should you decide to return your shear. 

Please be sure to contact our Customer Advocacy team for assistance on returning your shear.
 
Note: We do not accept customer returns after 30 days of purchase. 

Please contact our Customer Advocacy team for more details on returns:
info@samvilla.com
888-812-1115 x3

 

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    GENERAL SUPPORT & CUSTOMER SERVICE

    Email Us: info@samvilla.com

    Call Us: 888-812-1115
    • Online Orders & Website Questions - Press Option 1
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    • All Other Questions - Press Option 3

    SUPPORT FOR SAM VILLA SIGNATURE SERIES SHEAR OWNERS

    NORTH AMERICA:
    Precision Edge
    130 East 4th Street
    Pittsburg, CA 94565
    1-800-729-3343

    CANADA:
    Platinum Mobile Sharpening
    175 Panorama Hills Close
    Calgary, AB T3K 5J4 Canada
    403-978-6013

    EUROPE:
    Sensei UK
    Roo Beauty LTD
    kevin@roobeauty.com
    Plymouth, UK
    44 01752 263420

    NEW ZEALAND:
    Edge Revival Sharpening Service
    matt@edgerevival.co.nz
    76 Northland Road Northland Wellington New Zealand 6012
    0274 525 220

    DENMARK:
    Design Professionel
    Sintrupvej 25 B
    Brabrand 8220 Denmark
    458-624-9055

    MEDIA CONTACTS

    Glow Communications
    Suzanne Quinn:
    207-781-2598
    Email: squinn.glow@me.com

info@samvilla.com
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